PontoAPP - Pontonet

Pontonet has technologies to optimize your after-sales processes.

Innovation is part of our DNA. We are always looking for novelties to improve our clients’ operations. PontoAPP is the translation of this. A set of smart services with solutions based on new technologies and trends, such as blockchain and omnichannel, developed to support your after-sales operation and increase the profitability of your company. Everything to keep you focused on what matters most: your clients.

The ideal after-sales solution for your activity segment.

Full Service, from beginning to end, with processes designed for your business needs.

Meet the app that inspects and makes remote diagnostics on new and used devices

With the Pontonet app, you have an innovative solution capable of conducting the entire process of selling a smartphone insurance in a completely online and risk-free way. Through remote diagnostics, our app analyzes the device object of insurance to ensure your company with the best coverage for a fair price. All this with even more services for your clients, who can call upon claims and hire more services with agility and confidence.

As easy as making an online purchase.

Automation for all processes in the hiring of a smartphone insurance. All intuitively, on time and with no difficulties. Here's how it works:

Step

Your client downloads the Pontonet app, accepts the terms of use and creates an account;

Step

Selects the insurance with the desired coverage (such as damage, theft, damage + theft);

Step

The app identifies and inspects the smartphone for damage, usage vices and component wear, including photographing the front and back of the phone;

Step

The user fills in the contract data and the payment information;

Step

The contract is signed electronically and done! Your company has generated another insurance policy with risk prevention and greater potential for profitability.

PontoAPP is multiservice for your company.

Complementary Services

PontoAPP facilitates the hiring of services such as data transfer, security backups and restoration, as well as showing promotions, products, accessories and more for your clients.

Repairs

Give more autonomy for your clients to choose how to solve their after-sales needs: make partial or complete diagnosis, send or not the device for repair, etc.

Sale of new and used devices

From the evaluation of the smartphone, PontoAPP may suggest the change of the device used for a new one indicating, including, purchase price for the unit used in the trade-in, in addition to offering a new product line and monitoring the entire purchasing and sale process.

Insurance and Warranty

With qualified information about the smartphone, your company can decide which is the most profitable path for the device: sale or insurance renewal, extension of the warranty or change (DOA).

Technology for your POS

PontoAPP also works as a local solution at the point-of-sale, for diagnostics, data transfer and cleaning.

And more

Modular services such as Claims Regulation, Advanced Repair Center and Logistics Management.

Relying on PontoAPP means having gains beyond the relationship with the clients:

Risk reduction in insurance fraud

Thanks to PontoAPP technology, it is possible to inspect the device automatically and be assured to hold a product without technical problems or malfunctions.

Cost reduction

Remote inspections and diagnostics eliminate logistical expenses for products with non-eligible coverages.

Marketing management and segmentation

Business intelligence to identify new sales opportunities at the right moment.

Whatever your activity segment, Pontonet has the right after-sales solution for you.

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